FAQ - Frequently Asked Questions





How Far Do You Travel?

We travel within a 20km radius of the office (Gympie).

We do service outer areas though an extra km charge will apply. (see map)





How Much Do You Charge?

Our rates are very competitive.

~ Call out $50 covers 20km radius of the office (Gympie)

~ Further distances are charged at $1.50/km (eg 30kms = $45 one way)

~ Labour $50/hr (minimum half hour charge)

~ Tuition rates $40/hr







How Fast Can You Come and Fix My Computer?

Your problem will be dealt with ASAP. Our response time is quick, usually the same day. We do however prioritise urgent jobs.





What Are Your Business Hours?

Our business hours are from 8.30am to 5.30pm Monday to Friday. If you have any urgent matters after hours, please ring as we will endeavour to resolve it. Otherwise, please leave a message and we will call you back. Please note after hours call outs may incur an extra charge.





Do You Have A Shop? Can I Come To You?

We work from an office at home. We do stock general items for resale. Please ring before coming as we may be out on a job. We are also a mobile service, we come to you.







    Copyright 2018 Shaddys Computers, Gympie